Some Things I’ve Learned in 30 Years of Business

This week marks thirty years since the incorporation of my business. I’m not a particularly nostalgic person so I hadn’t been thinking much about it. I just realized last week that April 1^st was coming up (the day my business was formally created) and, wow, has it really been 30 years?

That got me thinking about where I’ve been, where the industry has been, what I’ve learned and where things are going.

My business has had different iterations through the years. From d-i-y plumbing retail, new home construction, service, remodeling, HVAC, and my current passion and recurring theme from the very beginning — hydronic heating.

I’ve always had a desire to learn new things and stay on top of the latest industry trends, albeit with a healthy dose of skepticism toward flash-in-the-pan ideas. In some ways, keeping up with the technology is the easy part. It’s the other life lessons —learned through experience — that have really made things interesting.

I’ve seen some things I’d rather forget — like the squalor of a neglected elderly man’s home, or a basement, so full of bees, that the 100-watt light bulb at the bottom of the stairs looked like a night-light.

And I’ve been involved in many memorable projects — from landmark restorations to Homearama. From Habitat For Humanity to the Shepherd Home.

But people and relationships are what’s most rewarding about the last 30 years. I truly consider most of my clients to be friends. Friends that respect each other and are loyal to each other. Friends that want each other to succeed and live healthy, happy lives.

Thank you to all my friends. Thank you for allowing me to be part of your lives and welcoming me into your homes.

Hydronically yours,

Wayne